Personal Assistance Service

Please note that availing of optional services does not guarantee the applicant a visa. The decision to grant or not an applicant’s request for a Schengen visa and the validity term of the visa, if granted, comes under the exclusive prerogative of the Consulate.

There is an optional personal assistance service only in Moscow, Kaliningrad, Ekaterinburg, Vladivostok, Khabarovsk, Krasnoyarsk, Novosibirsk, Smolensk, Voronezh, Ufa, Perm, Omsk, Novorossiysk, Krasnodar and Saratov VACs.

You can apply for a visa in a faster, more convenient and private manner. A special dedicated counter to submit your application without any waiting:

  • ASSISTANCE with filling Visa Application Form & associated documentation
  • PRIORITY submission for all services right from payment to submission & biometrics
  • MINIMAL wait times for the applicants
  • PAYMENT through credit or debit card

Personal Assistance service will be offered at a charge of 40 Euros per application. For family (2 adults and 1 or 2 children under 12 years old) fee amount will be 100 Euros. This charge is over and above the Visa fee, Service fee or any other additional service charges as availed by the visa applicant.

You can avail this service for Moscow, Kaliningrad, Vladivostok, Khabarovsk, Krasnoyarsk, Novosibirsk, Smolensk, Saratov, Voronezh, Ufa, Perm, Omsk and Ekaterinburg by calling number 8 (499) 703 3862 or through mail premium.rugr.mow@gvc24assist.eu (for Moscow), premium.rugr.kgd@gvc24assist.eu (for Kaliningrad) and premium.rugr.svx@gvc24assist.eu (for Ekaterinburg) or while submission at the VAC.

For Krasnodar and Novorossiysk by calling number +7 (8617) 729 821 or while submission at the VAC.